Printer software problems

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Printer software problems

Printer software problems

Problem

Solution

A printer driver for the HP LaserJet
1000 printer is not visible in the

Printer

folder.

Reinstall the printer software. In the Windows system tray, click

Start

, select

Programs

, and select

HP LaserJet 1000

, and

click

Uninstall

. Unplug the power cord from the printer. Install

the printer software from the CD-ROM. Plug the power cord
back into the printer.

Note

Close any applications that are running. To close an application
that has an icon in the system tray, right-click the icon and
select

Close

or

Disable

.

Try plugging the USB cable into a different USB port on the PC.

If you are trying to print to a shared printer, in the Windows
system tray, click

Start

, select

Settings

, and select

Printers

.

Double-click the

Add Printer

icon. Follow the instructions in the

Add Printer Wizard. See

Installing shared printers

for more

information.

An error message was displayed
during the software installation

Reinstall the printer software. In the Windows system tray, click

Start

, select

Programs

, and select

HP LaserJet 1000

, and

click

Uninstall

. Unplug the power cord from the printer. Install

the printer software from the CD-ROM. Plug the power cord
back into the printer.

Note

Close any applications that are running. To close an application
that has an icon in the system tray, right-click the icon and
select

Close

or

Disable

.

Check the amount of free space on the drive where you are
installing the printer software. If necessary, free up as much
space as you can, and reinstall the printer software.

If necessary, run the Disk Defragmenter, and reinstall the printer
software.

The printer is in Ready mode, but
nothing prints

Reinstall the printer software. In the Windows system tray, click

Start

, select

Programs

, and select

HP LaserJet 1000

, and

click

Uninstall

. Unplug the power cord from the printer. Install

the printer software from the CD-ROM. Plug the power cord
back into the printer.

Note

Close any applications that are running. To close an application
that has an icon in the system tray, right-click the icon and
select

Close

or

Disable

.

Print an engine test page. See

Printing an engine test page

for

instructions.

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ENWW

Improving print quality 45