Status light patterns

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Status light patterns

Status light patterns

Status lights

Condition of the printer

Action

Ready

The printer is ready to print.

No action is necessary.

Processing

The printer is receiving or processing
data.

Wait for the job to print.

Cleaning Mode/Engine test

A cleaning page or engine test page is
printing.

Wait until the cleaning page is finished printing
and the printer is in Ready mode. This could
take up to 2 minutes.
Wait until the engine test page is finished
printing and the printer is in Ready mode.

Out of memory

The printer is out of memory.

The page you are printing might be too complex
for the printer’s memory capacity. Try lowering
the resolution. See

Understanding print quality

settings

for more information.

Door open, media out, no toner
cartridge, media jam, or media jam
levers are down

The printer is in an error state that
requires operator intervention or help.

Check the following:

The toner door is completely closed.

Media is loaded. See

Loading media into

the input tray

for instructions.

The toner cartridge is correctly installed in
the printer. See

Changing the toner

cartridge

for instructions.

There is no media jam. See

Clearing printer

media jams

for instructions.

The media jam levers are in the upright
position.

Printer initialization

A printer initialization is taking place.

No action is necessary.

Symbol for “light off”

Symbol for “light blinking”

Symbol for “light on”

Status light legend

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40 Chapter 6 Troubleshooting the printer

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Fatal error

Both lights are on.

Unplug the printer for 5 minutes, and then
plug it back in.

If the printer still has an error, contact
HP Support. See

Service and support

.

USB cable is not connected or there is
no power

Both lights are off.

Make sure that there is power.

Unplug both ends of the power cord, and
plug them back in.

Unplug the power cord, disconnect both
ends of the USB cable, reconnect both ends
of the USB cable, and plug the power cord
back in.

CAUTION

Before you connect the cable to the printer,
always unplug the printer. Otherwise, the printer
might be damaged.

Status light patterns (continued)

Status lights

Condition of the printer

Action

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Finding the solution 41