Changing the pickup roller
If the printer regularly mispicks (no media feeds through or more than one
sheet feeds through), you might need to change or clean the pickup
Accessories and ordering information
to order a new pickup
Failure to complete this procedure might damage the printer.
Unplug the power cord from the printer, and allow the printer to cool.
Open the toner door, and remove the toner cartridge.
Find the pickup roller.
Release the small, white tabs on either side of the pickup roller, and
rotate the pickup roller toward the front.
Gently pull the pickup roller up and out.
Position the new or cleaned part in the slot of the previous pickup
Cleaning the pickup roller
Circular and rectangular pegs on each side prevent you from incorrectly
positioning the pickup roller.
Continued on next page.
54 Chapter 6 Troubleshooting the printer
Rotate the top of the new pickup roller away from you until both sides
snap into place.
Reinstall the toner cartridge, and close the toner door.
Plug the printer in to turn it back on.
Cleaning the pickup roller 55