Status light patterns
Status light patterns
Status lights
Condition of the printer
Action
Ready
The printer is ready to print.
No action is necessary.
Processing
The printer is receiving or processing
data.
Wait for the job to print.
Cleaning Mode/Engine test
A cleaning page or engine test page is
printing.
Wait until the cleaning page is finished printing
and the printer is in Ready mode. This could
take up to 2 minutes.
Wait until the engine test page is finished
printing and the printer is in Ready mode.
Out of memory
The printer is out of memory.
The page you are printing might be too complex
for the printer’s memory capacity. Try lowering
the resolution. See
Understanding print quality
settings
for more information.
Door open, media out, no toner
cartridge, media jam, or media jam
levers are down
The printer is in an error state that
requires operator intervention or help.
Check the following:
●
The toner door is completely closed.
●
Media is loaded. See
Loading media into
the input tray
for instructions.
●
The toner cartridge is correctly installed in
the printer. See
Changing the toner
cartridge
for instructions.
●
There is no media jam. See
Clearing printer
media jams
for instructions.
●
The media jam levers are in the upright
position.
Printer initialization
A printer initialization is taking place.
No action is necessary.
Symbol for “light off”
Symbol for “light blinking”
Symbol for “light on”
Status light legend
40 Chapter 6 Troubleshooting the printer
ENWW
Fatal error
Both lights are on.
●
Unplug the printer for 5 minutes, and then
plug it back in.
●
If the printer still has an error, contact
HP Support. See
Service and support
.
USB cable is not connected or there is
no power
Both lights are off.
●
Make sure that there is power.
●
Unplug both ends of the power cord, and
plug them back in.
●
Unplug the power cord, disconnect both
ends of the USB cable, reconnect both ends
of the USB cable, and plug the power cord
back in.
CAUTION
Before you connect the cable to the printer,
always unplug the printer. Otherwise, the printer
might be damaged.
Status light patterns (continued)
Status lights
Condition of the printer
Action
ENWW
Finding the solution 41