HP LaserJet 1000 Printer - Improving print quality

46 Chapter 6 Troubleshooting the printer

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Toner smear

●

If toner smears appear on the leading edge of the media, the media guides might be dirty.
Wipe the media guides with a dry, lint-free cloth. See

Identifying the printer’s components

or

Cleaning the printer

for more information.

●

Check the media type and quality.

●

Try installing a new HP toner cartridge. See

Changing the toner cartridge

for instructions.

●

The fuser temperature might be too low. Access the printer properties. See

Printer properties

(driver)

for instructions. Click the

Paper

tab, and make sure that you have selected the

appropriate media from the

Optimize for

drop-down list.

Loose toner

●

Clean the inside of the printer. See

Cleaning the printer

for instructions.

●

Check the media type and quality. See

Printer media specifications

for more information.

●

Try installing a new HP toner cartridge. See

Changing the toner cartridge

for instructions.

●

Access the printer properties. See

Printer properties (driver)

for instructions. Click the

Paper

tab, and make sure that you have selected the appropriate media from the

Optimize for

drop-down list.

●

Plug the printer directly into an AC outlet instead of into a power strip.

Vertical repetitive defects

●

The toner cartridge might be damaged. If a repetitive mark occurs at the same spot on the
page, install a new HP toner cartridge. See

Changing the toner cartridge

for instructions.

●

The internal parts might have toner on them. See

Cleaning the printer

for more information.

If the defects occur on the back of the page, the problem will probably correct itself after a few
more printed pages.

●

Access the printer properties. See

Printer properties (driver)

for instructions. Click the

Paper

tab, and make sure that you have selected the appropriate media from the

Optimize for

drop-down list.

Improperly formed characters

●

If characters are improperly formed, producing hollow images, the media stock might be too
slick. Try a different media. See

Printer media specifications

for more information.

●

If characters are improperly formed, producing a wavy effect, the printer might need service.
Print the Windows test page. If the characters are improperly formed, contact an
HP-authorized dealer or service representative. See

Service and support

for more

information.

Page skew

●

Make sure that the media is loaded correctly and the media guides are not too tight or too
loose against the media stack. See

Loading media into the input tray

for more information.

●

The input tray might be too full. See

Loading media into the input tray

for more information.

●

Check the media type and quality. See

Printer media specifications

for more information.

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Improving print quality 47

Curl or wave

●

Check the media type and quality. Both high temperature and humidity cause media to curl.
See

Printer media specifications

for more information.

●

The media might have been in the input tray too long. Turn over the stack of media in the tray.
Also, try rotating the media 180° in the input tray.

●

Open the straight-through output door and try printing straight through. See

Printer output

paths

for more information.

●

The fuser temperature might be too high. Access the printer properties. See

Printer properties

(driver)

for instructions. Click the

Paper

tab, and make sure that you have selected the

appropriate media from the

Optimize for

drop-down list.

Wrinkles or creases

●

Make sure that the media is loaded properly. See

Loading media into the input tray

for more

information.

●

Check the media type and quality. See

Printer media specifications

for more information.

●

Open the straight-through output door and try printing straight through. See

Printer output

paths

for more information.

●

Turn over the stack of media in the tray. Also, try rotating the media 180° in the input tray.

Toner scatter outline

●

Access the printer properties. See

Printer properties (driver)

for instructions. Click the

Configure

tab, and select

On

in

Transfer Setting

.

●

If large amounts of toner have scattered around the characters, the media might be resisting
the toner. (A small amount of toner scatter is normal for laser printing.) Try a different media
type. See

Printer media specifications

for more information.

●

Turn over the stack of media in the tray.

●

Use media designed for laser printers. See

Printer media specifications

for more information.